Policies

If cancellation occurs within 23.5 hours of the scheduled appointment or there is a no show or no call there is a fee of $99.

You are responsible for your office visit cost if it is denied or not covered by your insurance plan.

Providers check for voice mail messages during normal business hours. Messages left outside of normal hours of operation will be picked up the next business day. If you are experiencing suicidal or homicidal thoughts, are in crisis, or need immediate help, please call 911 or go to the nearest emergency department.

I am often not immediately available by telephone. I do not answer my phone when I am with clients or otherwise unavailable. At these times, you may leave a message on my confidential voicemail, or a text message and I will return your call once I’ve reviewed your chart, but it may take a day or two for non-urgent matters. I will make every attempt to inform you in advance of planned absences and provide you with the name and phone number of the mental health professional covering my practice. If I need to cancel an appointment at the last minute, I will reach out as soon as possible and reschedule, or have a member of my staff connect with you.

There are several reasons why we may eventually end our professional relationship. You may decide you would prefer to work with a different provider. I may reach the conclusion you would be better served working with someone else. Regardless of the case, I will first discuss with you the reasons for discharge, and if you request, provide you with a list of other qualified providers. I will also extend the discharge process length, if necessary, based on your treatment needs, including continuing to provide emergency support for a time-limited period after you have been notified of the end of our treatment relationship.

After 5 consecutive office visits, request can be made to write a letter or complete documents.  These are not reimbursed by your insurance company. There is a service fee of $50 to fill out documents and $125 to write letters.